The goal of the GoLogica extensive Oracle Customer Care & Billing (CC&B) training is to give professionals the know-how and abilities they need to become proficient with Oracle CC&B, the market-leading utility billing and customer care management system. Participants can configure, implement, and support Oracle CC&B in real-world scenarios thanks to the program's emphasis on its functional and technical components.

The course covers topics such as CC&B architecture, functional components, system configurations, billing setups, and customer information management. Participants gain practical experience with real-time projects and use cases, with expert trainers providing high-quality guidance. The training offers online, instructor-led, and self-paced options, and Oracle CC&B certification support. The course is ideal for professionals in the utility domain, such as billing analysts, customer service representatives, technical consultants, and implementation specialists, as well as IT professionals transitioning into Oracle CC&B consulting roles.